Chris Baldwin is the Vice President Specialty Operations at Sedgwick temporary housing. Chris began his career with the Coca-Cola Bottling Company as a Systems Coordinator in Massachusetts, where he implemented a computerized sales and delivery system into live operation and trained and supervised a staff of more than 50 people. For more than twelve years spanning 1995 to 2007, Chris worked for Atlanta-based Troutman Sanders, LLP where he was responsible for the management and oversight of the international law firm’s technology areas, including systems and networking engineering, technical services, applications development, telecommunications, litigation technology, project management, quality assurance, help desk operations, and technology-related training. It was at Troutman where Chris’ ability to devise and implement highly effective IT strategies that achieved significant operational efficiencies started to shine. In 2000, Chris relocated to Beverly Hills, CA, for an opportunity with Scour, Inc. as Director of Information Technology, but ultimately moved back to Atlanta in August of 2001 to resume his career with Troutman and be closer to family and friends. Chris joined Temporary Accommodations, now Sedgwick’s temporary housing division, in 2007 as Vice President of Technology. Chris’ deep expertise and vast experience enabled him to rapidly implement several IT initiatives that achieved significant bottom-line results, including streamlining of the company’s claims management and reporting system, implementation of an integrated VoIP system, and myriad other new technology advancements that continue to benefit Sedgwick’s temporary housing division today. With his highly diverse background and adaptable nature, Chris’ role evolved to encompass Finance, Human Resources, and ongoing client service management and support. In 2011 Chris was promoted to Chief Information Officer/Chief Financial Officer. In this role, Chris grew our IT department to continue providing industry-leading technology to both our employees and customers. Our customer portal, ClaimTrak, as well as our internal operating systems are managed by Chris and his team. While in the CIO/CFO role, Chris also restructured the Finance and Accounting departments to be more efficient and able to handle large influxes of seasonal business. In 2019, Chris was promoted to Chief Operating Officer and took over leadership of all departments. He rigorously reviews our company’s costs, processes, and credit lines to ensure we are always able to handle new business at a moment’s notice. As a leader, Chris focuses on inter-departmental communication and facilitates regular executive leadership meetings. Sedgwick continues to invest in the best technology for our employees and clients in order to provide an unsurpassed customer experience for property adjusters and their policyholders every time.