About Us

Our mission

Our mission is to serve the insurance industry and its displaced policyholders by providing the fastest, most convenient, cost-effective and comfortable temporary housing with unsurpassed integrity, service, and attention to detail.

Sedgwick’s temporary housing division provides like, kind, and quality temporary housing services for insurance professionals in the property claims community. We locate temporary housing options and help manage additional living expenses (ALE housing budgets) during home insurance claims after fire, water, wind, storm damage or emergency evacuation. Our first notice-of-loss team is available to assist with insurance housing 24/7/365, weekends, nights, and holidays. Our dedication to customer service and process innovation makes us the first choice among temporary housing companies for property adjusters and insurers nationwide.

Since 1996 our housing team has been an integral part of the property claim lifecycle. Insurance professionals, homeowners, and first responders have come to know and respect this team as the industry standard for additional living expense management, temporary relocation and catastrophe response housing. Our team focuses on cost management and stress reduction for a better customer experience.

The fastest
Within fifteen minutes of receiving a claim, Sedgwick’s temporary housing team reaches out to homeowners displaced by disaster. Day, night, weekend, or holiday, we find immediate temporary housing solutions within minutes. For longer-term housing, we’re working around the clock and available 24/7/365.

Most convenient
Sedgwick covers the cost of temporary housing to prevent families from paying out-of-pocket. That way they aren’t waiting on reimbursement. During our initial call, we identify points of importance for each family. We find temporary housing options that don’t disrupt your daily lives.

Cost-effective
By negotiating shorter lease terms and booking hotel rooms at corporate rates, Sedgwick helps settle claims with less cost. Our corporate discounts help claims stay under any additional living expense budget. Sedgwick is the most cost-effective decision for temporary housing.

Comfortable
Families view their property options before signing a lease. Sedgwick provides furniture, housewares, kitchenware, and other comforts of home. If anything can be done to make a family more comfortable, Sedgwick is available 24/7/365.